A door entry fault does not always mean the intercom panel needs replacing. At a communal entrance in Dunmurry, a reported intercom problem led to the replacement of a faulty electric lock.
The problem
The door entry system was not working correctly. The engineer's completion note identified a failed Bell lock.
Our work
Delta fitted a replacement lock and tested operation through the door entry system. The checks included the trades function and a resident handset.
The result
The completion note records the tested operation as working correctly after replacement. Replacing the failed locking component restored the tested door entry functions.
Reporting a communal door entry fault
If your entrance is not working as expected, a few observations can help the office understand the problem. Tell us whether calls reach the handset, whether the door releases when requested, and whether the fault affects one property or several.
You do not need to identify the failed component before contacting us. Describe what happens when you use the system, and provide the building's postcode and access arrangements privately.
Delta supports intercom repairs, access control and response maintenance across Belfast and Northern Ireland.